Landmark Diagnostics Cancellation Policy

1. Appointment Cancellation

1.1 Notice Period

We kindly request that you provide at least 8 hours of notice for appointment cancellations or rescheduling. This allows us to accommodate other patients in need of our services.

1.2 Late Cancellation or No-Show

If you cancel your appointment with less than 6 hours' notice or fail to show up for your scheduled appointment, a cancellation fee of Rupees 200 may be charged. This fee helps offset the costs associated with the reserved time and resources.

2. How to Cancel or Reschedule

To cancel or reschedule your appointment, please contact our scheduling department at 9068111363 or customersupport@landmarkdiagnostics.com at your earliest convenience. We appreciate your prompt notification, and our team will assist you in finding a suitable alternative time.

3. Exceptions

We understand that unforeseen circumstances may arise, such as emergencies or sudden illness. In such cases, we may consider waiving the cancellation fee. Please communicate any exceptional circumstances to our scheduling department for review.

4. Refund Policy

Cancellation fees are non-refundable. However, we may consider exceptions in cases of documented emergencies or other extenuating circumstances. Please contact our customer service team to discuss any refund requests.

5. Changes to Appointments

While we strive to accommodate changes to your appointment schedule, we cannot guarantee the availability of alternative times. We encourage you to provide as much notice as possible to maximize the chance of rescheduling within your preferred timeframe.

6. Reminder Notifications

To assist you in managing your appointments, we provide reminder notifications via email, SMS, or phone calls. Please ensure your contact information is up-to-date to receive these reminders.

7. Contact Information

If you have any questions or concerns regarding our Cancellation Policy, please contact our customer service team at customersupport@landmarkdiagnostics.com or 9068111363.

By scheduling an appointment with Landmark Diagnostics, you acknowledge and agree to comply with the terms outlined in this Cancellation Policy.